
Dear Doctor Bertram,
It has been 5 weeks since my Total Hip Replacement and I want you to know how very pleased I am. I never thought I would be feeling this good so soon after having major surgery, but you certainly did.
I attribute much of my speedy recovery to your foresight in pre-operative care. I presented with a pre-existing condition, which might have caused complications. However, you were confident that with some pre-op preparations I would sail through surgery, and indeed I did.
In addition, my experience at NCH was nothing but positive from admission through discharge.
Each day at home, with the help of a wonderful physical therapist, I made steady progress; walking without a cane in three weeks and driving in four weeks.
I know I made the right decision in choosing you, Dr. Bertram, for my Total Hip Replacement. Your confident and caring approach, along with that of your excellent staff, has made this experience better than I ever imagined it could be. I have no hesitation in recommending the Bertram Clinic to anyone in need of orthopaedic care.
Once again, thank you for making this life-altering experience as pleasant, positive and successful as it has been.
With heartfelt gratitude and sincere appreciation,