
Dear Dr. Bertram,
On Monday, January 19, 2004 I had a consultation visit with you regarding a total hip replacement, the first of many visits as you led me through a complicated surgery. Knowledge, understanding, and practicality are only some of your qualities. You were never too busy to answer my questions in full. You have the gift of making complex subjects crystal clear.
Three months later, I am walking with NO PAIN. I volunteer at the hospital and walk 5 miles a day with NO PAIN. I run errands 3 hours a day with NO PAIN. I square dance for 2 hours with NO PAIN. You have given me back my life for which I am truly grateful.
You're the best!!
Gratefully,